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How do I activate presence detection in the homee app?

Important information:

  • The activation of the automatic presence detection can be switched on or off at any time: "Settings> Users> Presence management> Activate" confirm / do not confirm.
  • Presence can also be selected manually for each user individually: "Settings> User> Presence management> set each to" present / absent "
  • For Smart Widgets or Homeegrams with presence detection, only users with activated presence detection can be taken into account.
  • App standby measures already carried out for your manufacturer? To do this, please visit this page: https://dontkillmyapp.com/

Android: 


To activate the automatic presence detection of homee, the following steps must be taken: 

  • First go to the settings in the homee app and activate the following settings.

  • "Settings> User> Automatic presence detection> Activate geofence"

  • homee will ask you if it can access your location. This must be confirmed with the following selection: "Allow homee to retrieve the device location" confirm with "Always allow".

  • An area must be defined for automatic presence detection. (The radius can be adjusted at any time) then the setting must be confirmed with the tick. 

  • The authorizations on the Android device still have to be checked. The homee app requires authorization from the Android system to be able to query your location. (Settings> Apps> Manage apps> homee App> App permissions> Location> "Allow access" + energy saving mode "No restrictions) This point must be confirmed so that homee can access your location. 


iOS:

To activate the automatic presence detection of homee, the following steps must be taken: 

  • First go to the settings in the homee app and activate the following settings.

  • "Settings> User> Automatic presence detection> Activate geofence"

  • homee will ask you if it can access your location. This must be confirmed with the following selection: "Allow homee to retrieve the device location" confirm with "Only when using the app".

  • An area must be defined for automatic presence detection. (The radius can be adjusted at any time) then the setting must be confirmed by selecting "Save". 

  • Check permissions on the iOS device (Settings> homee> Location> "Always") must be confirmed.

  • The permissions on the iOS device still have to be checked. The homee app requires authorization from the iOS system to be able to query your location. The following point must be confirmed in the settings: (Settings> homee> Location> "Always"). 

  • After a few days, homee will ask for confirmation again. This must also be confirmed with “always allow”.


 



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